Human Error Analysis & Prevention techniques

At the end of this conference the participants will be able to:

• Learn the underlying reasons why human errors occur
• Explain the various human error analysis techniques and how they can be used
• Learn how to correct human performance issues before they cause problems
• Learn how to assist others in your organization in dealing with human performance in your operations
• Show how human behavior can lead to human errors and incidents/accidents
• Provide practical ideas and methods for observing and preventing human errors
• Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace.

CONTENT:

 Introduction to Human Error:

• What is human error?
• Understanding the different types of human error
• Human Error related workplace and job task causation factors
• Human failures in the causes of accidents/incidents
• Define human error and prevention objectives

Human Error Analysis Factors:

• Managing Rule-Breaking situations (Violations)
• Human behavior patterns leading to human errors
• Cultural behavior and sensory and perception
• Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
• The different types of human errors and prevention options

Observation Methods for Unsafe Acts and Conditions:

• Using the Dupont ‘STOP’ on-site safety observation tool for
  • Observing Substandard Practices and behavior
  • Observing Substandard Conditions
• Using ‘Job Safety Analysis’ to identify and assesses types of human errors
• Identify human errors of presented accident scenario

Human Error Analysis Techniques:

• Analyzing site operations human error situations
• Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
• Human error observation and prevention options
• Options and Solutions for preventing human errors
• Using the Fault Tree Analysis method to analyze human errors

Human Error Analysis & Prevention – Getting Started:

• Identifying and categorizing human errors in the workplace
• Considering Human factors when analyzing incidents and accidents
• Review of Human factors in existing work methods and procedures
• Human error analysis within the health and safety management system
• Checklist for observing human errors in the workplace

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.