HOSPITALITY AND HOTEL PROJECT MANAGEMENT COURSE

OBJECTIVES

This comprehensive course is designed to equip participants with the essential skills and knowledge required to effectively manage projects within the hospitality and hotel industry. Participants will gain a deep understanding of project management principles and how they apply specifically to the unique challenges and demands of the hospitality sector.

CONTENT

Hospitality and Hotel Project Management

• Understanding the significance of project management in the hospitality industry.
• Overview of different types of hotel and hospitality projects.
• Challenges and opportunities in hospitality project management.

Project Initiation and Planning

• Defining project scope, objectives, and deliverables.
• Conducting feasibility studies and risk assessments.
• Identifying stakeholders and their roles.
• Creating a project management plan.

Hotel and Hospitality Market Analysis

• Analyzing market trends and customer preferences.
• Conducting competitor analysis.
• Identifying target markets and positioning strategies.
• Forecasting demand and revenue projections.

Project Organization and Team Management

• Building an effective project team.
• Roles and responsibilities of team members.
• Communication and collaboration strategies.
• Managing team dynamics and conflict resolution.

Budgeting and Financial Management

• Estimating project costs and expenses.
• Creating a project budget and financial plan.
• Cost control and monitoring.
• Understanding financial metrics in the hospitality industry.

Hotel Design and Development

• Overview of hotel design and architecture.
• Planning and executing the construction phase.
• Sustainable and eco-friendly hotel projects.
• Compliance with safety and building regulations.

Procurement and Vendor Management

• Sourcing and selecting suppliers for hotel projects.
• Contract management and negotiations.
• Supplier evaluation and performance tracking.

Marketing and Pre-Opening Strategies

• Preparing marketing plans for hotel projects.
• Creating a buzz and building anticipation before opening.
• Leveraging digital marketing and social media.
• Organizing pre-opening events and promotions.

Operations and Post-Opening Management

• Transitioning from project management to operations.
• Managing the post-opening phase effectively.
• Monitoring and evaluating project success.
• Continuous improvement and guest feedback.

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.