Information Technology Project Management Course

OBJECTIVE

This Information Technology Project Management Course is to empower professionals with—

• detailed information and knowledge about successfully managing complex IT projects
• the necessary confidence and experience to predict challenges and risks and address these to prevent impact on project outcomes
• the required agility and adaptability to accept sudden changes in requirements with changing technology and incorporate these in the project plan, without hampering project completion time, quality or budget
• the foresight to predict competition and upcoming technologies and related changes in order to pre-empt changing customer demands and make features available in time, helping the organisation stay competitive in the market
• the confidence and experience to self-learn and upskill one-self to apply advanced techniques and concepts in managing and completing IT projects
• the skill and experience to understand business requirement and link project outcome to organisational goals, thus contributing to organisational growth and success while also maintaining good stakeholder relationships
• the ability and knowledge to document all important aspects of a project for future reference and version control
• the required maturity to manage the information security aspect of IT projects

Content

 Overview of IT Project Management

• Characteristics/Features
• Definition of agile and waterfall approaches
• Difference between agile and waterfall approaches
  • Adaptability
  • Testing
  • Collaboration

Components of IT Infrastructure Management

• Hardware
• Software
• Network
• Wireless and wired access
• Data centre and storage facilities
• Virtual and remote assets

Types of IT Projects

• Software development and initiation
• Hardware installation
• Network system upgrades
• Data management

IT Project Life Cycle

• Initiation
• Planning
• Execution
• Monitoring and Control
• Closure

IT Project Manager Responsibilities

• Project planning and management
• Project support/sponsor
• Capability assurance with existing technology
• Duplicate work minimisation
• Optimal skill utilisation
• Cost and budget maintenance

Challenges of IT Project Managers

• Multiple assumptions during various integrations
• Unclear business requirements
• Changing end-user needs and preferences
• Rapidly changing technology
• Mid-project upgrades
• Remote work

Importance of Effective IT Project Management

• Improved customer relations
• Shorter development time
• Lower costs/Higher quality
• Increased reliability
• Improved productivity
• Better internal coordination

Keys to Successful IT Projects

• Clear end objective
• End-user training/hand-holding
• Defined roles and responsibilities
• Transparent workflow
• Management of scope change
• Risk management
• Adequate documentation
• Good audit process
• Project governance