Electronic Banking: Practical Operational and Legal Issues

• Extraordinary speed of change related to technological and customer service innovation,
• Universal and global nature of open electronic networks,
• Integration of electronic banking applications with legacy computer systems,
• Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.

COURSE CONTENT

• The face of E-Banking
• E-Banking Defined
• E-Banking Innovation, Trends & Directions
• The transition to E-Banking
• Mobile Payments
• Mobile Payments Technology
• Risk Management in E-Banking
• Bank for International Settlement’s Risk Management Principles
• Innovation in E-Banking
• Product Development
• Operating Strategies & Management Models
• Examples of E-Banking Developments
• Innovation in E-Banking: Products & Product Development Life Cycle
• Today’s Top Mobile Banking Apps
• Standards for Mobile Payments Acceptance
• The Future of Bank Branch
• The Future Is Now – E-Banking/Digital Banking
• The Most Innovative Banks

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.