Computer & Network Administration: I

Mobile Devices

• Install and configure laptop hardware and components
• Install components within the display of a laptop
• Use appropriate laptop features
• Compare and contrast characteristics of various types of other mobile devices
• Connect and configure accessories and ports of other mobile devices
• Configure basic mobile device network connectivity and application support
• Use methods to perform mobile device synchronization

Networking

• Compare and contrast TCP and UDP ports, protocols, and their purposes
• Compare and contrast common networking hardware devices
• Install and configure a basic wired/ wireless SOHO network
• Compare and contrast wireless networking protocols
• Summarize the properties and purposes of services provided by networked hosts
• Explain common network configuration concepts
• Compare and contrast Internet connection types, network types, and their features
• Use appropriate networking tools

Hardware

• Explain basic cable types, features, and their purposes
• Identify common connector types
• Install RAM types
• Select, install and configure storage devices
• Install and configure motherboards, CPUs, and add-on cards
• Explain the purposes and uses of various peripheral types
• Summarize power supply types and features
• Select and configure appropriate components for a custom PC configuration to meet customer specifications or needs
• Install and configure common devices
• Configure SOHO multifunction devices/ printers and settings
• Install and maintain various print technologies

Virtualization and Cloud Computing

• Compare and contrast cloud computing concepts
• Set up and configure client-side virtualization

Hardware and Network Troubleshooting

• Use the best practice methodology to resolve problems
• Troubleshoot problems related to motherboards, RAM, CPUs, and power
• Troubleshoot hard drives and RAID arrays
• Troubleshoot video, projector, and display issues
• Troubleshoot common mobile device issues while adhering to the appropriate procedures
• Troubleshoot printers
• Troubleshoot common wired and wireless network problems

FOR WHOM: Auditors, Computer Executives, Internal Control Officers, CIOs, IT Development Managers, Heads of Department, System Administrators/Engineers, IT Professionals, and Security department managers who form part of the contingency planning or review team.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.