Imperative Executive Personal Assistant Skills

This course provides skills for planning, prioritising, problem solving and other activities an executive personal assistant would be expected to carry out in their day to day role

CONTENT

• The Role of the Executive Personal Assistant
• Maintaining your Focus
• Working with Senior Management
• Work Styles and Productivity
• Communicating Effectively with your Manger
• Representing your Manager
• Organising Meetings and Setting Out An Agenda
• Interpersonal Communication with Colleagues
• Guide to Appraisals
• Networking Skills

FOR WHOM:

Personal Assistants, Executive Assistants, Front Desk Officers, Secretaries, Team Leaders and others who perform related duties in the workplace.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.