Date | Format | Fees | ||
---|---|---|---|---|
23 Jan - 26 Jan, 2024 | Classroom | ₦270,000 | Register | |
30 Jul - 02 Aug, 2024 | Classroom | ₦270,000 | Register | |
23 Jan - 26 Jan, 2024 | Classroom | ₦270,000 | Register |
Event Details
Due to the recent credit crisis sweeping the global economy, fluctuating interest rates, increasing competition and growing uncertainty, managing credit and collections effectively is becoming more of a challenge. All industries are exposed to credit issues, and different tools and techniques to maximize cash collection will be provided in the workshop
CONTENT
Introduction to Accounts Receivable
Working Capital and Cash Management
The Cost Credit
Effective Customer Services
Customers and Trading Terms
Terms of Trading
Customer credit evaluation
Tools and techniques of financial analysis
Segmental Analysis of financial statements
Practical Collection Tools and Techniques
Eliminating Barriers to payment
Recognizing excuses and delaying tactics
Providing solutions to non-payment
Litigation and recoveries
Telephone Collection Techniques
Preparing for the Call
Negotiation Skills for Successful Collections
Communicating and Listening Skills
Building Relations with Customers
Managing the Receivables Ledger
Developing Effective internal relationships to maximize performance
Setting targets and tracking performance
Latest developments in Accounts Receivable
FOR WHOM:
Accountants, Auditors, Financial Controllers, Accounts Receivable Managers, Credit Managers, Finance Managers and Financial Analysts, CFOs and others who perform related functions in both public and private sectors.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
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Venue
Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.
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