
Hotel Front Desk Operations Management
Every multi-departmental physical business needs to have a front office or reception to receive the
- February 19,2019 - February 22,2019
- 111

Housekeeping and Room Management Supervision
In this workshop, participants will acquire advanced knowledge and skills in housekeeping and room m
- February 19,2019 - February 22,2019
- 113

Excellence in Customer Service in Hotels
A hotel customer service training program designed for the hotel and hospitality industry to maintai
- February 26,2019 - March 1,2019
- 109

Cost and Control for Food and Beverages Operations
Food & Beverage Cost Control course provides a practical and comprehensive overview of cost cont
- March 5,2019 - March 8,2019
- 81

Kitchen and Restaurant Management in the 21st Century
The workshop is not kitchen or service specific but has a more holistic approach to the restaurant o
- March 12,2019 - March 15,2019
- 72

Budgeting for Better Operational Performance
An important method of financial control is the comparison of planned income and expenditure with th
- March 19,2019 - March 22,2019
- 53

Hotel Marketing and Sales
Hotel marketing is more than a few standards, tried and true sales techniques. We begin by taking th
- March 26,2019 - March 29,2019
- 56

Hotel Assets Management (HAM)
This course will discuss about operational savings and cost avoidance through optimization of assets
- April 2,2019 - April 5,2019
- 62

Hotel Front Desk Management
When it comes to creating positive first impressions, the job of front desk associate is arguably th
- April 9,2019 - April 12,2019
- 78

Hotel Quality Control (HQC)
The course is designed to provide participants with a solid foundation of all the core elements of h
- April 15,2019 - April 18,2019
- 70

Hotel Human Resources Management
One course required for hotel tourism is hotel human resources management. This course teaches prosp
- May 14,2019 - May 17,2019
- 112

Hospitality and Event Management for Hotel Managers
This workshop provides participants best practice for hotel managers in managing events.
- May 14,2019 - May 17,2019
- 118

Booking Practices in Hotel Revenue Management
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact.
- May 21,2019 - May 24,2019
- 98

Hotel Warehousing and Stores Management
The purpose of this workshop is to show how to implement all of the essential tools such as producti
- May 21,2019 - May 24,2019
- 93

Modern Methods of Hotel Maintenance and Operation
This course combines hospitality subjects including rooms division reception and restaurant operatio
- May 28,2019 - May 31,2019
- 117

Exceptional Customer Service for Hotel Industry
There’s that word Exceptional… we don’t hear it very often do we… so if we
- May 28,2019 - May 31,2019
- 128

Hotel Front Desk Operations Management
Every multi-departmental physical business needs to have a front office or reception to receive the
- June 18,2019 - June 21,2019
- 111

Housekeeping and Room Management Supervision
In this workshop, participants will acquire advanced knowledge and skills in housekeeping and room m
- June 18,2019 - June 21,2019
- 113

Excellence in Customer Service in Hotels
A hotel customer service training program designed for the hotel and hospitality industry to maintai
- June 25,2019 - June 28,2019
- 109

Cost and Control for Food and Beverages Operations
Food & Beverage Cost Control course provides a practical and comprehensive overview of cost cont
- July 2,2019 - July 5,2019
- 81